Terms of Use (TOU)

Besta, located at 60 Rue François Ier, 75008 Paris – France, publishes:

- A public mobile app to view events.

- A SaaS platform (Pro Space) allowing establishments to manage and publish their events.

Official website: https://www.besta-app.fr/

Contact: contact@besta-app.fr

These TOU define the conditions under which users and establishments access and use the services offered by Besta.

Mobile app: free and open access.

Pro Space: requires a secure account via BetterAuth and Supabase, with manual validation of establishments.

Establishments can add, modify, and delete their events.

Each publication consumes one credit.

Push notifications are sent via a Vercel cron.

Besta offers establishments an integrated ticketing module enabling online ticket sales. In this context:

— The establishment creates a ticketing page, defines pricing tiers and promo codes, and receives payments directly through their Stripe Connect account.

— Besta acts as a platform operator and charges a commission on each sale based on the plan subscribed at the time of ticketing creation (rate locked at creation date).

— Tickets may be nominative if the establishment enables this option (name and/or date of birth per ticket).

— Tickets are digital, accessible on a public page, downloadable as PDF and compatible with Apple Wallet / Google Wallet.

— The establishment is responsible for holding the event. In case of cancellation, it is the establishment's responsibility to organize refunds in accordance with applicable law.

Users must provide accurate information, not publish illegal or third-party infringing content, and respect security systems.

Besta may delete any account or content that does not comply.

Anyone purchasing a ticket through Besta agrees to:

— Provide a valid email address to receive their confirmation.

— If nominative tickets are required: provide accurate name and/or date of birth per ticket.

— Present a valid QR code at the event entrance.

— Not transfer, resell, or falsify purchased tickets.

Nominative tickets are strictly personal. In case of unauthorized transfer, entry to the event may be refused.

Besta cannot be held responsible for interruptions, malfunctions, data loss, or the accuracy of information published by establishments.

Data is processed in accordance with the Privacy Policy and GDPR.

More info: https://www.besta-app.fr/fr/legal/privacy

All Besta content (texts, images, code, logos) is the exclusive property of Besta. Any reproduction or distribution is prohibited without permission.

Besta may suspend or delete an account for non-compliance with the TOU, fraudulent use, or at the request of the establishment.

Besta may modify features or the TOU at any time. Using the service after modification implies acceptance of the new conditions.

Pursuant to Article L221-28 12° of the French Consumer Code, the 14-day right of withdrawal does not apply to leisure service contracts for specific dates or periods. Tickets purchased on Besta for events with a fixed date therefore do not give rise to a right of withdrawal.

The TOU are governed by French law. Any dispute will be submitted to the competent courts of Paris.

For any questions, contact:

Besta

Head office: 60 Rue François Ier, 75008 Paris – France

Email: contact@besta-app.fr