Terms of Sale (TOS)
These TOS govern the sale of One Shot credits and the use of the Besta Pro Space by establishments.
Last updated: December 11, 2025
1. Presentation
Besta publishes a SaaS platform (Pro Space) allowing establishments to publish events on the public mobile app. Website: https://www.besta-app.fr/ Contact: contact@besta-app.fr
2. Products and offers
Besta offers:
One Shot single credit:
€6 incl. VAT (20% VAT included) per credit, usable to publish a simple event.
Monthly subscriptions:
| Plan | Credits / events | Visibility | Statistics | Notifications | Ticketing | Social media posts | 60-day campaign |
|---|---|---|---|---|---|---|---|
| Freemium (entry credit) | 2 credits offered upon registration | local | - | - | - | - | - |
| Besta Pro | Up to 15 events / month (reset on the 1st of each month) | local & regional | Click rate + user profiles | Yes | Yes | Yes | - |
| Besta Business | Up to 30 events / month (reset on the 1st of each month) | local & regional | Click rate + user profiles | Yes | Yes | Yes | - |
| Besta Partner | 1 premium event for 60 days | maximum visibility (app, email, notifications, social media) | Unlimited statistics | Yes | Yes | Yes | 60 days |
Important notes:
- Pro and Business monthly subscriptions are modifiable: you can switch from one subscription to another by paying pro-rata.
- Users can manage, modify or cancel their subscription from the Stripe customer portal.
- Each credit is fully consumed when an event is published; it is not possible to use a credit partially.
- Credits have no expiration date, except where otherwise stated in connection with a promotional offer or specific plan.
Details about Besta Partner Plan:
Allows publishing 1 premium event with maximum visibility for 60 days (social media, notifications, app, email). The premium credit of the Partner plan can only be used once.
Users retain all Partner plan benefits (statistics, tracking, visibility) indefinitely, but only for this unique premium credit. After using the premium credit, the user retains access to the statistics of their published event indefinitely.
Once this credit is used, users can:
- Re-purchase a new Partner plan to benefit again from a premium event with the same advantages.
- Purchase a standard credit (simple event) that does not benefit from premium visibility.
- Switch to a Besta Pro or Business subscription to publish multiple events per month according to the subscription quota.
3. Payment
All payments are made via Stripe, secure and PCI DSS compliant.
Amounts are billed in euros (€) and include 20% VAT.
The subscription is automatically renewed each month, unless cancelled by the customer from their Stripe portal.
4. Credit and subscription usage
Each published event consumes one credit.
Credits are linked to the professional account and are neither assignable nor transferable.
For subscriptions, monthly quotas are reset on the 1st of each month.
Unused credits or events are non-refundable.
5. Refund policy
Except in the case of confirmed double payment, no refund is granted.
In case of confirmed double payment, the refund will be made via the same payment method within a maximum of 14 days after verification.
6. Responsibility
Besta makes every effort to ensure the availability of Pro Space and proper execution of services. Besta is not responsible for publication errors, service interruptions, or data loss due to misuse by the establishment.
7. Modification of TOS
Besta may modify these TOS or service features at any time. Users will be informed of changes via the website or platform. Continued use of the service implies acceptance of the new TOS.
8. Applicable law and jurisdiction
These TOS are governed by French law. Any dispute will be submitted to the competent courts of Paris.
9. Contact
For any questions regarding the TOS, contact: Besta Head office: 60 Rue François Ier, 75008 Paris – France Email: contact@besta-app.fr